Shipping and Returns
Shipping
- Home delivery nationwide: ₪29.90.
- Free shipping on orders over ₪299.
- Delivery time: 3-5 business days from the moment of order (excluding Fridays, Saturdays, and holidays).
- Once your order ships, we will email you a tracking number.
Exchanges
- You may exchange a size or item within 30 days of receiving your order.
- The item must be new, unwashed, and with original tags attached.
- To exchange, send us a message via WhatsApp or email with your order number, and we will take care of everything.
Order Cancellation and Refunds
- You may cancel an order within 14 days of receiving the product, in accordance with the Consumer Protection Law.
- The refund will be processed to the original payment method within 14 days of receiving the item back.
- For order cancellations not due to a defect, a cancellation fee of 5% of the transaction price or ₪100—whichever is lower—will be charged.
- Received a defective item? We will exchange it or provide a full refund, including shipping costs.
Have a question? We're here on WhatsApp: 050-2268231.